Overbooked Flight Frustrates Family of 6 | Airline | A&E

A family of six is not happy to find out that their flight has been overbooked in this clip from Season 1 of #Airline

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In “Airline”, cameras follow the pilots, flight attendants and airport employees of Southwest Airlines, capturing passenger outbursts and heartwarming stories as well as the interactions among the crew and staff.

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30 thoughts on “Overbooked Flight Frustrates Family of 6 | Airline | A&E

  1. The Father and two of rhe kids should have taken the flight and the Mother could have flown home the next day.
    In Canada they made it illegal for airlines to overbook seats.

  2. Just discovered this youtube channel. I have never flown SouthWest, and after viewing these clips-I don't think I ever will. I am surprised that Southwest allows this footage. Each clip exhibits SouthWest as a terrible airline. Is it this bad? Can someone share if SouthWest is a good airline or poor airline.

  3. We’re they late to Baltimore for the connection due to a late arriving Southwest flight?

    I was once told by American that I couldn’t get my selected seat because I’d arrived too late for my connection, and I’d arrived too late because I’d traveled on a late-arriving American flight!

    It may seem a small thing, but I was connecting to an international flight on which seat selection is everything . . .

  4. Just so everyone knows, overbooking is what happens when you buy tickets from a third party site for cheaper. Same thing with hotel rooms. The reservations exist but not necessarily the room or seat.

  5. "I understand that". No, you're just saying that to try to shut them up. If you understood it you would have offered more compensation for their situation because as you said, you "understand that"

  6. Had this happened to us when we want cheap flights for vaca. Going back home was the problem. We did not yell nor panicked we just asked questions the options they could give and managed to board a flight at later time in first class. This is united air.

  7. Passengers never understand the reason that people over book or doctors double up on their appointments. It's for people who don't show up, and it happens all the time. It's very rare that everybody shows up for a flight. If they didn't overbook and they took the chance that they were flying those empty seats, everybody's plane ticket would cost $5,000 from LA to New York.

  8. I had this happen once. It was a few days before Christmas and we (me, wife, and two kids) were traveling from Phoenix to Philadelphia. We had booked the flight 6 months earlier and we were two hours early for the flight. But we were bumped because the flight was overbooked. We couldn't go back home, because some else was living in our house while were were gone. Because the airline couldn't get us to Philadelphia within 24 hours. They refunded all four of our tickets and booked us on a flight the next day, for free. They also put us up in a hotel, fed us, and allowed us to change the return date for no charge. That turned out to be a pretty good Christmas present.
    To top everything off, it snowed that night at the Phoenix airport. Snow in Phoenix is extremely rare.

  9. I don’t know how dose it work in US but here in Europe those problems we can come across only if we chose to fly with the low budget airlines and this is the one of the reasons you don’t want you fly with them.

  10. That airport staff fffed up. How can connecting passengers get bumped off ? Especially when they are on time. Baltimore seems to live up to its reputation.

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